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Nulu Host Civil Subpoena Policy

Nulu Host Civil Subpoena Policy

Nulu Host's Privacy Policy prohibits the release of Subscriber or account information except in limited circumstances, including with express permission from the Subscriber, as and when required or permitted by law, to conform to the edicts of the law, or to comply with legal process properly served on Nulu Host or one of its affiliates.


If you seek the identity or account information of a Nulu Host Subscriber in connection with a civil legal matter, you must fax, mail, or serve Nulu Host with a valid subpoena. Submission of Subpoenas


Nulu Host is located in Louisville, Kentucky and all civil subpoenas should be mailed or faxed to:


Nulu Host
P.O. Box 4364
Louisville, Kentucky 40204-0364
Fax: (502) 713-5225
E-mail: legal@nuluhost.com

IMPORTANT NOTE: In the event you send us a notice of any kind via email and do not receive a response from us, please submit a duplicate copy via paper and/or fax (fax# 502-713-5225). Due to the vagaries of the internet, and email communication in particular, including without limitation the burdens of spam and the occasional, unintended effects of spam filter, sending an alternate from of notice (via paper and/or fax), will help assure that your notice will be received by us and acted on in a timely manner.


Upon the receipt of a validly issued civil subpoena, Nulu Host will promptly notify the User whose information is sought via e-mail or U.S. mail. If the circumstances do not amount to an emergency, Nulu Host will not immediately produce the User's information sought by the subpoena and will provide the User an opportunity to move to quash the subpoena in court.

Fees for Subpoena Compliance

Nulu Host will charge the person or entity submitting the civil subpoena for costs associated with subpoena compliance. Payment must be made within thirty (30) days from the date of receipt of the Nulu Host invoice. Checks should be made out to “Nulu Host”.


Nulu Host's subpoena compliance costs are as follows:

    Research - $100.00/hour

    Federal Express - Cost as Billed

    Copies - $.50/page

    Compact Discs - $20.00/per CD


Any applicable taxes will be charged in addition to the above fees.


Policies Regarding E-mail


Nulu Host will not produce the content of e-mail, as the Electronic Communications Privacy Act, 18 U.S.C. § 2701 et seq., prohibits an electronic communications service provider from producing the contents of electronic communications, even pursuant to subpoena or court order, except in limited circumstances. Nulu Host's e-mail servers do not retain deleted or sent e-mail. However, deleted e-mail may be recoverable from back-up servers for a limited time.


Nulu Host reserves the right to request a copy of the complaint and any supporting documentation that demonstrates how the Nulu Host e-mail address is related to the pending litigation and the underlying subpoena.


March, 2014